Frequently Asked Questions (FAQ) 🐾

What is ILOVEMYPAWS?
ILOVEMYPAWS is a pet lifestyle brand created to make life with pets easier, cleaner, and more joyful. We focus on practical, pet-safe essentials that solve everyday challenges for pet parents.

Are your products safe for pets?
Yes! Every product we carry is chosen with your furry friend in mind. We prioritize non-toxic, eco-friendly, and pet-safe materials — if it’s not good enough for our own pets, it won’t be in our store.

How long will shipping take?
Most orders are processed within 1–3 business days. Depending on your country, shipping usually takes 7–14 business days. A tracking number will be sent as soon as your order is on the way.

Do you offer returns or exchanges?
Yes! If you’re not satisfied with your order, we offer hassle-free returns within 30 days of delivery. Just reach out to our support team and we’ll guide you through the process.

How can I contact you?
We’re always here to help! You can reach our support team at care@ilovemypaws.com or through the Contact Us page.

Why shop with ILOVEMYPAWS?
Because we’re pet parents too. We know the joy — and the mess — that comes with life with pets. Our promise is to bring you products that make caring for your best friend easier, safer, and a lot more fun.

Shipping & Returns

Where do you ship?
We ship worldwide 🌍. Delivery times may vary depending on your location, but we always work with trusted partners to get your order to you as quickly as possible.

How long will it take?
Orders are processed within 1–3 business days. Shipping usually takes 7–14 business days, depending on your location. You’ll receive a tracking number once your order is on its way.

What if I need to return my order?
No worries! We offer 30-day hassle-free returns. If you’re not 100% satisfied, just contact us and we’ll make it right.

Is my order guaranteed?
Yes! Every order is backed by our Paw Promise Guarantee 🐾 — safe, secure, and worry-free shopping every time.